This page explains how to ask us to delete your account for the MyGADSDA mobile app (published by Lennox Sam on Google Play and the App Store) and the admin.gadsda.com database it connects to. The app and the website share one account, so deleting it removes your access to both.
Option 1 — In the app
- Sign in to MyGADSDA.
- Open Settings.
- Tap Request Account Deletion.
- Tell us why, type DELETE to confirm, and submit.
You can follow the status of your request on the same screen, and withdraw it at any time until an administrator has answered it.
Option 2 — By email
If you cannot sign in, write to support@gadsda.com from the email address on your account, with the subject Account deletion request. Include your full name and member number if you know it. We will verify your identity before acting on the request.
What happens next
- Your account is not deleted automatically. The church administrators review every request and an administrator will contact you before anything is removed.
- We aim to respond within 30 days.
- Once the request is completed, your sign-in is removed and you can no longer use the app or the website.
What is deleted and what is kept
- Removed: your sign-in access, and personal details that are not part of a church record (for example your profile photo and notification preferences).
- Kept: card applications, recommendations, tithe and remittance records, and anything you signed are church records as well as yours. They are kept for as long as the church is required to keep them (see section 12 of our Privacy Statement for retention periods). Where a record must be kept, your personal details in it are removed or replaced wherever that is possible.
- Server logs and backups roll over on their normal cycle (logs within 90 days).
Only want to stop messages?
You do not need to delete your account. Turn off the notification channels in the app's Settings instead.